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1. Do dogs require licenses?

Dogs are required to have a license. Download the Dog License Application (PDF). A certificate of rabies vaccination is required. License your dog at Mahtomedi City Hall. Cats do not need to be licensed.

2. Do you allow kennels?

Kennels are not permitted in the City of Mahtomedi.

3. Do you have a leash law?

All dogs and cats are required to be on a leash when off of the owner's property. Please be a considerate neighbor by cleaning up after your pet!

4. How many dogs are allowed?

You can have up to six animals in your home, which may include a combination of both dogs and cats.

5. Who do I call if I have problems with a non-domesticated animal?

Residents experiencing problems with non-domesticated animals such as rodents should call a pest control company for removal of the nuisance.

6. Who do I call if my pet is lost?

Call Hillcrest Animal Hospital at 651-484-7211 to inquire about a lost dog or cat that may have been picked up.

7. Who do I call to report a dead/sick animals on a city street?

Public Works only removes dead deer from roadways or city right-of-ways. Call 651-773-9730 to report a dead deer only.

For all other dead or sick animals call Washington County Sheriffs Dispatch at 651-439-9381.

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1. Am I eligible to vote?

Voters must be:

• A citizen of the United States
• At least 18 years of age
• A resident of the State of Minnesota for at least 20 days
• Properly registered

2. How do I find out election results?

Visit the Secretary of State's website for election results.

3. How do I vote absentee?

You may vote by absentee ballot by contacting Washington County Elections at 651-430-6790 or printing the application and mailing it to Washington County.

4. Where do I register to vote?

Voter's registration forms are available on Washington County's website or at Mahtomedi City Hall or online. You may also register on the day of an election at your polling place with proper identification.

5. Where do I vote?

The City of Mahtomedi has two polling places.

Precinct 1

Precinct 1 (if you live north of Stillwater Road (County Road 12) / Birchwood Road is located at:
District Education Center
1520 Mahtomedi Avenue
Mahtomedi, MN 55115

Precinct 2

Precinct 2 (if you live south of Stillwater Road / Highway 244) is located at:
St. Andrew’s Church
900 Stillwater Road
Mahtomedi, MN 55115

Voting is upstairs in the Sanctuary. You can access the Sanctury by either going north on East Avenue and taking the first right and parking in the back by the Sports Center or taking the second right and parking in the front parking lot. You can also get to the Sanctuary by turning into St. Andrews at the Hilton Trail stoplight and going on the driveway to the right of the Great Hall.

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1. Can I save money by going green?

Visit WorldWatch Institute's website for 10 ways to "go green" and save green. The Worldwatch Institute is a non-profit independent research organization recognized by opinion leaders around the world for its accessible, fact-based analysis of critical global issues. Its mission is to generate and promote insights and ideas that empower decision makers to build an ecologically sustainable society that meets human needs.

2. Does Mahtomedi provide curbside recycling to residents?

Yes. Curbside recycling is provided by Waste Management. Please visit the Waste Management website for detailed information on collection days, items accepted, and more. You may request a larger receptacle for free!

3. How can I support renewal energy?

One simple way to support renewal energy is to subscribe to Xcel Energy's Windsource.

4. What does it mean to "live green?"

Living green means that you are dedicated to finding solutions for the sustainability of the planet. People who have "gone green" are those looking to be more environmentally-responsible with their future purchases and with items they discard, with the ultimate goal of enhancing our environment.

5. What is a sustainable development?

Sustainable development is a pattern of resource use that aims to meet human needs while preserving the environment so that these needs can be met not only in the present, but also for future generations to come.

6. What programs and rebates are available to help me save energy?

Xcel Energy offers a variety of programs and rebates for residents and businesses to help them save energy and money.

7. Where can I purchase rain barrels & compost bins?

THIS SALE IS FOR WASHINGTON COUNTY RESIDENTS ONLY

PROOF OF RESIDENCY IS REQUIRED AT TIME OF PICK UP

**Limit of two rain barrels and two compost bins per household.**

Only available for pick up at the Washington County Environmental Center (4039 Cottage Grove Drive, Woodbury, MN 55129) during open business hours.

Rain Barrels & Compost Bins for Washington County Residents Only

8. Where are the closest compost sites?

Washington County offers several compost sites for residents. Please visit the County's website for hours of operation, items accepted, and location.

9. Where can I bring household hazardous waste?

Washington County offers a year-round household hazardous waste disposal site located in Woodbury!  This site accepts many household hazardous waste items including used motor oil and filters.  They also are accepting electronics. View the Residential Disposal Guide (PDF).

10. Where can I donate slightly used furniture and housewares?

Bridging, Inc. of Roseville, Minnesota accepts slightly used furniture and housewares. Bridging was founded on the simple concept that community resources should be shared with those in need.

11. Where can I donate used clothing and miscellaneous items?

There are many organizations in the Twin Cities that accept used clothing and other miscellaneous things. You can arrange for a curbside pickup of your items. Some include:

• Good Donor
• Lupus
• Vietnam Veterans

Please visit their websites for more information!

12. Where can I recycle plastic bags?

Mahtomedi's recycling contractor does not accept plastic bags. However, several grocery stores, such as Cub Foods and Festival Foods, participate in the "It's in the Bag" recycling program that accepts clean, dry plastic bags for recycling. Please note that plastic bag recycling rates are extremely low, only 1% to 3% get recycled, and the economics of recycling plastic bags are not appealing. Instead, use recyclable paper bags or reusable bags when possible. In the store, when asked "paper or plastic?," choose paper!

13. Who is my refuse hauler?

Mahtomedi has an open-hauling system for refuse meaning that residents and businesses can choose any hauler that is currently licensed with the City. Lists of haulers are available in the yellow pages of the local phone book. However, Mahtomedi has contracted with Waste Management for collection of curbside recyclables. View Mahtomedi's List of Licensed Refuse Haulers (PDF).

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1. Do dogs require licenses?

Dogs are required to have a license. Download the Dog License Application (PDF). A certificate of rabies vaccination is required. License your dog at Mahtomedi City Hall. Cats do not need to be licensed.

2. Do you have a leash law?

All dogs and cats are required to be on a leash when off of the owner's property. Please be a considerate neighbor by cleaning up after your pet! All dogs and cats are required to be on a leash when off of the owner's property. Please be a considerate neighbor by cleaning up after your pet!

3. Where do I vote?

The City of Mahtomedi has two polling places.

• Precinct 1
  Precinct 1 (if you live north of Stillwater Road (County Road 12) / Birchwood Road is located at:
  District Education Center
  1520 Mahtomedi Avenue
  Mahtomedi, MN 55115
• Precinct 2
  Precinct 2 (if you live south of Stillwater Road / Highway 244) is located at:
  St. Andrew’s Church
  900 Stillwater Road
  Mahtomedi, MN 55115

Voting is upstairs in the Sanctuary. You can access the Sanctuary by either going north on East Avenue and taking the first right and parking in the back by the Sports Center or taking the second right and parking in the front parking lot. You can also get to the Sanctuary by turning into St. Andrews at the Hilton Trail stoplight and going on the driveway to the right of the Great Hall.

4. Where do I register to vote?

Voter's registration forms are available on Washington County's website or at Mahtomedi City Hall or online. You may also register on the day of an election at your polling place with proper identification.

5. What programs/rebates are available to help me save energy?

Xcel Energy offers a variety of programs and rebates for residents and businesses to help them save energy and money.

6. How do I report a street light outage?

If you have an unlit or flickering street light, contact Xcel Energy at 800-960-6235 or use their online reporting form.

7. What options do you offer for utility payments?

Mahtomedi accepts cash, personal checks, and credit card payments (Visa, Mastercard and Discover only). Payment options include the following:

• Online: Pay your utility bill online now!
• By phone: Call 877-885-7968 to pay your utility bill using credit or debit card or electronic payment from checking or savings.
• By mail: Send payment to:
  City of Mahtomedi
  Attention: Utility Billing
  600 Stillwater Road
  Mahtomedi, MN 55115
• In person: Residents may use our drop off box located on the front of Mahtomedi City Hall or visit us during office hours, Monday through Friday, from 8 a.m. to 4:30 p.m.

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1. How do I rent a park shelter?

Visit our reservations page for information on reserving our park shelters and canoe storage racks.

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1. Are snowmobiles allowed on city streets?

Snowmobiles may be ridden on City streets and on White Bear Lake, at speeds reasonable and appropriate for the conditions and not above the speed limits. Snowmobiles may not be ridden on pedestrian trails, in City parks or on private property, unless riders have the written permission of the owner. The one exception is that snowmobiles may be ridden on the unplowed portion of the trail along Stillwater Road. Snowmobiles are not to be ridden between midnight and 6 a.m. except in the case of an emergency. 

Please be certain that you know the location of City and County boundaries. Next door, Ramsey County prohibits the operation of snowmobiles anywhere within the County. For information regarding other requirements for snowmobiles and off road recreational vehicles in the City of Mahtomedi, please contact City Hall at 651-426-3344.

2. Does Public Works pick up buckthorn?

The Public Works Department will pick up buckthorn that has been cut and put at the end of the driveways or near the street.

3. Does the city have a forester that will inspect diseased trees?

The City forester canvasses the city several times throughout the summer and marks diseased trees, the owner is then provided with information. The City Forester is also available to inspect trees for disease and to answer questions by calling 651-747-3736.

4. How do I report a street light outage?

If you have an unlit or flickering street light, contact Xcel Energy at 800-960-6235 or use their online reporting form.

5. Is there anything I can do to prevent the back-up of a nearby storm sewer?

Leaves and debris that collect on top of storm sewer grates can create several problems. First, melting snow and rain cannot properly drain and can cause pools of water in streets and yards. Secondly, leaves and debris that are washed into the storm sewer can drastically reduce the quality of lakes and ponds. If you have a storm sewer nearby, please check if from time to time and remove anything that may impede the flow of water.

6. What are the winter parking regulations?

Mahtomedi's winter parking regulations commence on November 1 and run through April 1. During this time, no vehicles may park on any street from 1 a.m. to 7 a.m. Parking is also restricted at any time that snow accumulation equals or exceeds 3 inches until the street is cleared of snow.

• Snow or ice should not be shoveled, blown or plowed into any street that has already been plowed.
• Due to the size and force of the snowplow, it is important to keep items, such as vehicles, trash containers, etc. at least 3 feet back from the edge of the street.
• For safety reasons, children should be discouraged from tunneling into or sliding from the snow piles that accumulate at the end of driveways or in cul-de-sacs.
• Individual residential mailboxes damaged during removal will not be authorized for repair unless there is physical evidence that the snow removal vehicle is deemed to have hit the mailbox, the City will reimburse the property owner up to $75 with receipts. If the mailbox is damaged due to the weight of the snow built up on the boulevard, it is the responsibility of the property owner to repair or replace the mailbox.
• If a snow plow causes sod damage, in the spring, the city will either provide replacement sod to be installed by the property owner, or the city will repair the area with topsoil and seed.

7. What should I do if my sewer backs up?

Any residence or business experiencing a problem with the public sewer system is asked to notify the public works department by calling 651-773-9730 immediately-and before contacting a private drain cleaning service or in the event that the drain cleaning service needs to cut tree roots in the sewer line. Please note that many homeowner insurance policies exclude sewer back-ups and that Mahtomedi is only liable if the back-up was caused by the city's negligence.

8. When will hydrants be flushed?

Public Works crews flush hydrants each spring and fall once all the streets have been swept. During this time, residents may experience discolored water and it may be helpful to open each faucet in the home, starting with the one closest to the water meter, until the water runs clear.

9. Where do I take household hazardous waste?

Washington County offers a year-round household hazardous waste disposal site located in Woodbury!  This site accepts many household hazardous waste items including used motor oil and filters.  They also are accepting electronics. View the Residential Disposal Guide (PDF).

10. Who do I call to report a dead/sick wild animals in the road?

Public Works only removes dead deer from roadways or city right-of-ways. Call 651-773-9730 to report a dead deer only.

For all other dead or sick animals call Washington County Sheriffs Dispatch at 651-439-9381.

11. Who do I call to report a pothole, street sign down, or other maintenance issue?

The Public Works Department appreciates the assistance of its residents in letting them know about potholes, malfunctioning traffic signals, down street or stop signs or debris in the roadways. Call 651-773-9730 to report these items.

12. Who do I call to request marking of utility lines before I dig in my yard?

Residents planning to dig posts for fences or decks, do landscaping or gardening, or otherwise disturb or excavate the soil are required to call Gopher State One Call at 811 at least 48 hours prior to commencing work. This is necessary to prevent damage to underground wires, pipes, etc., and most importantly, for personal safety.

13. Who do I call with questions on snowplowing operations?

Many answers to your snowplowing questions are provided in the Winter Reminders (PDF), Clip and Save Snowplowing/Winter Parking Rules ,or you may call the Public Works Garage at 651-773-9730.

14. Who should I call with a question on my septic system?

Anyone with a question or concern about a private well or septic system is asked to call the Washington County Health Department at 651-430-6655.

15. Do you have requirements for installation of mailboxes?

When installing your mailbox, please follow these simple guidelines (PDF) that are required by the U.S. Post Office and City of Mahtomedi:

• Height at 48 inches above street level.
• Have box extend as far in front of support post as possible. (This prevents possible snow plow damage.)
• Front of mailbox should be setback 6 to 8 inches behind the curb line.
• Address must be on the side (or on the front where boxes are grouped) of the box from which the carrier approaches. Numbers and letters should be about one inch high.
• Box must be located so carrier can serve without leaving vehicle.

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1. How do I schedule a final water meter reading?

If you or your renter is moving, please contact Amy LaBelle and provide her with a final meter reading and billing address.

2. How do you read my water meter?

Mahtomedi's Water Department utilizes water meters and TouchPads. This system allows the Department to read water meters with greater accuracy and efficiency via the remote TouchPad on the outside of your house. The quarterly utility bill is mailed in a postcard format. The following explains what the utility bill abbreviations mean:

• LC = Late Charge
• MS = Miscellaneous
• PN = Penalty
• RC = Recycling
• SO = Sewer Only
• ST= Stormwater
• SW = Sewer
• TX = Tax
• WT = Water

3. Is the water in Mahtomedi hard?

The average water hardness for Mahtomedi is 16 grains per gallon, the iron is less than 0.100 milligrams per liter and the PH is 7.5.

4. What are your rates?

2021 Water and Sewer Rates (PDF)

Residential Water

• Rates reflect a conservation water rate tiered structure. The rate structure is made up of two components; the fixed demand charge of $20.01 per quarter plus a rate tiered structure of:
  • Tier 1 = 0 to 20 units (0 to 14.960 gallons) - $3.06
  • Tier 2 = 21 to 33 units (14,961 to 24,684 gallons) - $3.20
  • Tier 3 = 34 to 45 units (24,685 to 33,660 gallons) - $3.87
  • Tier 4 = Over 45 unites (over 33,660 gallons) - $5.41
  • 1 unit = 748 gallons of water

Sanitary Sewer

• The sanitary sewer system flows into the metropolitan area sewage treatment system. Residential rates are based on winter quarter water consumption. The winter quarter is normally the lowest quarter of use. This period ranges from mid-December to mid-March.
• The rate structure is made up of two components; the fixed demand charge of $16.33 per quarter. All metered customers shall pay in addition to the demand charge a use charge of $6.16 per 100 cubic feet of water, and shall be payable quarterly. Residential metered customers shall be based upon the water metered during the winter quarter (1st quarter) for the year except when water metered during the 2nd, 3rd and 4th quarter of the year is less than water metered during the winter quarter (1st quarter).

Storm Sewer

This fee was established for the planning and maintenance of storm water holding ponds, ditches and various storm water runoff projects. Currently, the rates are:

• $34.03 per quarter for single-family homes
• $23.34 per quarter for townhomes

Recycling

The recycling fee is $9.15 per quarter.

5. What options do you offer for payment?

Mahtomedi accepts cash, personal checks, and credit card payments (Visa, Mastercard and Discover only). Payment options include the following:

• Online: Pay your utility bill online now!
• By phone: Call 877-885-7968 to pay your utility bill using credit or debit card or electronic payment from checking or savings.
• By mail: Send payment to:
  City of Mahtomedi
  Attention: Utility Billing
  600 Stillwater Road
  Mahtomedi, MN 55115
• In person: Residents may use our drop off box located on the front of Mahtomedi City Hall or visit us during office hours, Monday through Friday, from 8 a.m. to 4:30 p.m.

6. Who do I call for other utilities, such as gas, electric, phone, and cable?

Call the following numbers for other utilities:

• CenturyLink at 877-707-0813 (Cable/Telephone)
• Comcast at 651-222-3333 (Cable/Telephone)
• Xcel Energy at 800-895-4999 (Electric and Gas)

7. Why is my water usage so high?

Possible reasons for high water usage include:

• Outdoor lawn watering - Lawn watering during the summer months can increase your water bill by a substantial amount.
• Slow leak - Check toilets, faucets and water softeners. When you know that no one is using water, look at your water meter, if the dials are moving, you know you have a leak somewhere.